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AC Repair Palm Harbor FL

Mason Air Conditioning & Heating

Rated 4.9 out of 214 reviews

Check Out Our HVAC Work in Palm Harbor FL

Mason Air Conditioning & Heating is a family-owned HVAC repair and installation company serving the residents of Palm Harbor, FL, and the surrounding areas. We have built our business on 5-star reviews and referrals because we treat our clients the way we’d like to be treated. Whether you need your furnace, boiler, heat pump or central air conditioning attended to, we are the company for you. On top of residential HVAC, we are indoor air quality experts, too!  We are also proud to be the Home of the Free Service Call meaning that you don’t owe us a dime until we start actually working on your project.

Mason will give you premium service at an exceptional value, and we’ll never talk to you in a way that pressures you or confuses you about your situation. One of the ways we set ourselves apart is our ability to explain these complicated products and services in a way that anyone can understand. We also have a premium maintenance club called M.A.C.H. One that gets you the fastest, most reliable service.

Recent Jobs and Reviews in Palm Harbor, FL

Rated 5.0 out of 5 stars based on 6 customer reviews

Job Locations and Reviews

Michael S.
Michael S. Checked in
Insulated stand falling apart likely due to sucking in hot humid garage air causing excessive humidity inside stand! Blower motor making a slight grinding noise possible bearing issue! Recommend replacement of stand and plenums up to current codes and warranty replacement of blower motor.
Palm Harbor, FL 34683
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Brennan G Today I visited for the system not cooling. I discovered the compressor fan capacitor had failed and the contactor relay was burnt. Tad elected to have the faulty components replaced and the system is now cooling. We discussed enrolling the system into our maintenance agreement. Tad declined at this time. I suggested having us return in the spring to preform a pre summer maintenance.
Palm Harbor, FL 34684
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Brennan G Today I visited for the system not cooling. I discovered the system is low on refrigerant 410a. I preformed a leak search and found the evaporator coil is leaking. The system is out of manufacture warranty and repairs are not recommended. Andrew elected to have the system topped off for temporary cooling. I added 3 lbs to get the system cooling again. I discussed with Andrew that since the leak is not repaired the refrigerant will leak back out and refilling the system is only a temporary fix. I emailed Andrew a system replacement estimate for review.
Palm Harbor, FL 34685
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Material list
Palm Harbor, FL 34685
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Brennan G I edited the estimate for the system replacement to include the details that were discussed. I also created an additional estimate for blow in insulation.
Palm Harbor, FL 34685
Review
Needed Mason AC to come out and help trouble shoot why our system wouldn’t work after being off for a week during demo. The tech worked within my schedule needs and was friendly and knowledgeable through the whole process. Turned out to just have some loose wiring in the thermostat from our demo work and fixed and maintained the unit quickly. Happy customer!
Amanda - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We really appreciate you taking the time to share your feedback with us and the community.

Info@masonairconditioning.com
Info@masonairconditioning.com Checked in
Brennan G Today I visited for the system not cooling. I discovered the G wire in the thermostat was loose and the blower would not turn on. I Made the correction and the equipment is now cooling. I preformed a maintenance while onsite. The system is mostly clean. Slight dust build up on the blower wheel. May need to be pulled and cleaned next visit. I flushed the drain line and washed the condenser coil. The defrost board, condenser fan motor, and contact relay were all replaced by another company. I discovered the capacitor was slightly weak and the compressor was drawing 13RA. I was unable to tell from the account history if the maintenance agreement was still in effect or if ot is time to renew. I suggested Amanda call the office to renew the maintenance agreement.
Palm Harbor, FL 34683
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Brennan G Provided multiple estimates for system replacements
Palm Harbor, FL 34685
Michael S.
Michael S. Checked in
Single Stage Heatpump System 14.3Seer2 10 year parts warranty 1 year Labor and maintenance Included: Permits and inspections Warranty registration Removal and disposal of old equipment Raised Condenser Pad New retrun box Thermostat (Digital T6) Keep existing 4" Filter Cabinet Float switches Drain flush Lineset flush Electric heater (5kw) with breaker New supply plenum, trunk lines , supply runs , seal and clean existing boots All duct sealed and strapped to code 50% deposit due upon job scheduling Remaining 50% due upon work completion
Palm Harbor, FL 34683
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Emailed estimate
Palm Harbor, FL 34683
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Brennan G Provided multiple estimates for system and duct replacement
Palm Harbor, FL 34683
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Ductwork estimate
Palm Harbor, FL 34683
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Brennan G Today I visited to provide solutions and estimates to fix air distribution and comfort problems throughout the home.
Palm Harbor, FL 34683
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Arrived to find tripped condenser breaker Investigated entire system to find bad compressor contacted and cap. Recommended parts to be replaced to further determine what has caused the breaker to trip. Client had concerns and myself that there is more issues that can not be seen with condenser to have breaker tripped. Wanted price on new condenser also. Gave clients complete system replacement quote as well due to price difference between new condenser and whole system installation. Husband is not at home and clients want to discuss finances before pulling the trigger on any repairs. Also made wife aware of financing any job to be performed to help conserve on finds they may have put back.
Palm Harbor, FL 34683
Jonathan O.
Jonathan O. Checked in
Installed 9 “ 90 elbow to allow more air flow and
Palm Harbor, FL 34683
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Info@masonairconditioning.com Checked in
Found indoor unit blower running and outdoor system off along with blank t stat. Reset power to find all okay I believe the power interruption caused the issue and system has to have power turned on in the sequence of condenser first followed by the air handler
Palm Harbor, FL 34683
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Determined the supply plenum is undersized and not allowing all air to be distributed throughout causing excessive moisture build up. Also determined the one of the supply feeds off the plenum in attic needs to be redone or rerouted due to it sweating as well.
Palm Harbor, FL 34683
Jonathan O.
Jonathan O. Checked in
Recharged and fixed plenum
Palm Harbor, FL 34683
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Resealed plenum and coffin box at unit. Installed proper breaker and heat strip. System starting to dry out now. Recommend running fan in circulate mode for the day to help dry out unit! Delta T 21-22F
Palm Harbor, FL 34683
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Brennan G Today I visited for a mildew smell coming throught the vents. I preformed an Inspection and discovered that the air handler cabinet and supply duct plenum are filled with biological growth. I provided options for air purification, system cleaning and replacement of the duct system.
Palm Harbor, FL 34685
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Upon arrival client stated he had error code sent to his email and the master bedroom is warmer than the rest of the house still. Found that the report code was control fault 45 due to condenser was wired 4 wire when it only needs 2 wires at condenser for communication. Changed wiring and then found system was being filtered at return registers and 5” media at the back of system. Made client aware he only needs to be filtering at the 5” media because he was running at a total of .92 static which is extremely too high. The 9” feeder that goes to the master bedroom is pinched off at plenum. Need installers to return to fix this issue and move 9” feeder to the end cap of plenum and add a 14” and 12” damper to the runs feeding the separate sides of home to better balance air movement.
Palm Harbor, FL 34683
Info@masonairconditioning.com
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Assisted homeowner with app set up and checked unit install! See notes!
Palm Harbor, FL 34683
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Brennan G Today I visited for the system not cooling. I discovered the compressor fan capacitor had failed. We replaced the faulty component and the system is now cooling. The refrigerant levels and electrical components are within specs. I offered to chemical flush the drain line. Additional services declined at this time.
Palm Harbor, FL 34683
Jonathan O.
Jonathan O. Checked in
Completed Job
Palm Harbor, FL 34683
Review
Mason Air was at my home same day when my AC went out in the Florida heat. They kept in contact with arrival times and showed up when scheduled. He was super knowledgeable and had everything up and running perfectly. He went over a lot of options for me to ensure my equipment would be taken care of now and in the future. So glad I called!
Liz - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Info@masonairconditioning.com
Info@masonairconditioning.com Checked in
Leak found at piston inlet seal! Tightened inlet nut more than one full turn! Leak stopped and system recharged with 3lbs of R410a refrigerant! System cooling now!
Palm Harbor, FL 34683
Info@masonairconditioning.com
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Installed portable ac units 2
Palm Harbor, FL 34683
Review
James from Mason Airconditioning came to our house today- on a Friday afternoon- after we called them this morning. He was extremely polite,kind and professional. He thoroughly checked our a/c and found the problem, gave us options and explained very well the facts. He was able to give an estimate right away, answered all our questions and was even able to put us on a schedule for Monday. We’re glad we found Mason Airconditioning! Thank you very much.
Mrs. B. - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.

Review
I was impressed with the speed and friendly professional service I received from the phone person and technician. She knew who I was the second called, explained the situation that a tenant of mine had, and 2 minutes after I hung up, I received a call from the technician saying he was there, problem solved with no charge, since unit was still under warranty.
Bill - Palm Harbor, FL 34684
Response from Mason Air Conditioning & Heating:

Your kind words mean a lot to us. Thanks for the positive feedback.

Review
Mike came out this morning for my pre summer tune up. He was great. Thorough, efficient, personable & explanatory. 5 stars for Mike!
Melissa - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We count ourselves lucky for customers like you and look forward to working with you again in the future!

Review
James took his time explaining what was going on with my system when I had no idea anything was wrong. He was very helpful & thorough.
Melissa - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We strive for FIVE (5-star reviews, that is!). Thank you for allowing us to serve you.

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