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AC Repair Palm Harbor FL

Mason Air Conditioning & Heating

Rated 4.9 out of 398 reviews

Check Out Our HVAC Work in Palm Harbor FL

Mason Air Conditioning & Heating is a family-owned HVAC repair and installation company serving the residents of Palm Harbor, FL, and the surrounding areas. We have built our business on 5-star reviews and referrals because we treat our clients the way we’d like to be treated. Whether you need your furnace, boiler, heat pump or central air conditioning attended to, we are the company for you. On top of residential HVAC, we are indoor air quality experts, too! We are also proud to be the Home of the Free Service Call meaning that you don’t owe us a dime until we start actually working on your project.

For HVAC Repair & Installation in Palm Harbor, Mason will give you premium service at an exceptional value, and we’ll never talk to you in a way that pressures you or confuses you about your situation. One of the ways we set ourselves apart is our ability to explain these complicated products and services in a way that anyone can understand. We also have a premium maintenance club called M.A.C.H. One that gets you the fastest, most reliable service.

Our experienced, certified technicians use the latest technology and techniques to keep your HVAC systems running efficiently and safely throughout the year, no matter the season. We are committed to honest recommendations and transparent pricing, building long-term relationships with every client. From emergency repairs to routine tune-ups and complete system replacements, Mason Air Conditioning & Heating is here to ensure your comfort and peace of mind. Choose us for dependable, friendly service you can trust every time.

For energy-saving tips and home efficiency advice, visit ENERGY STAR: Save at Home.

Ready to schedule your service or have questions? Contact us today!

Recent Jobs and Reviews in Palm Harbor, FL

Rated 5.0 out of 5 stars based on 14 customer reviews

Customers say: The provided content primarily contains positive reviews, with a focus on the helpfulness, expertise, and professionalism of the technicians and customer service representatives. There are also mentions of timely service, fair pricing, and positive experiences overall. Negative sentiments are minimal and not a recurring trend. The overall tone is positive, with an emphasis on the quality of the services provided and the satisfaction of the customers.

Job Locations and Reviews

Aaron K.
Aaron K. Checked in
Spoke with client over the phone about bulb replacement alert on thermostat. Explained to client that he has a two-year bulb replacement on his Remi halo air purifier and that he can just reset the alert himself on his thermostat. Also talked to client about insulation in attic. Emailed client over estimate. Client needs to talk with his wife and will get back to us later today.
Palm Harbor, FL 34683
Review
Excellent
Frank - Palm Harbor, FL 34685
Shawn H.
Shawn H. Checked in
Contracter met me onsite he is remodeling and changing design of interior of office space I need to get with James at mason ac to come up with pricing for client. I explained I would email estimates once we figure cost out (4) split system 5 ton new return box with 2 inch filter cabinets New air distribution system supply and returns added 2 inch filter cabinets
Palm Harbor, FL 34685
Shawn H.
Shawn H. Checked in
Client not happy previous technician did not perform proper maintenance and explain high humidity solution I emailed and explained solution to email on file
Palm Harbor, FL 34683
Shawn H.
Shawn H. Checked in
Performed system maintenance. Found indoor blower dirty with dust and environmental growth. Suggest pull and clean of the blower. A Ultra Violet light will keep this growth from coming back and sanitize indoor air. Outdoor suction line insulation has deteriorated, recommend replacing. Suggest to pull and clean blower motor and install UV Light, and insulate copper to outdoor equipment.
Palm Harbor, FL 34684
Shawn H.
Shawn H. Checked in
Client reports recent home repairs including roof replacement and drywall replacement and painting. Client states HVAC system was not shut down during project and that she now suffers from respiratory issues and dust. Found significant drywall and paint dust in interior of air handling unit and being expelled from ducting. Created and discussed estimates for addressing client concerns. Client needs to discuss with mother who is property owner before moving forward. Client has no email address to provide for contact. No further action necessary this time.
Palm Harbor, FL 34683
Aaron K.
Aaron K. Checked in
Client wanted an estimate on labor for installing a 4 ton Goodman system that he purchases online. Explain to customer that if we do this, we would not be able to permit it or warranty it. Gave client other options for a Goodman inverter system and a Daikin fit inverter system. Client will review options and get back to us.
Palm Harbor, FL 34685
Review
Brad was friendly, efficient and seemed to know how to do the maintenance work we signed up for with a maintenance contract.
Sandra - Palm Harbor, FL 34683
Shawn H.
Shawn H. Checked in
Performed system maintenance. Found equipment and all small parts operating to manufacturer specs at this time. No surge protection present for indoor equipment. Indoor equipment also does not have UV Light present. This helps prevent growth from forming and sanitize indoor air.
Palm Harbor, FL 34683
Shawn H.
Shawn H. Checked in
Showed up because the system was sweating opened up air handler. All the insulation is soaked static pressure was high. Homeowner did want maintenance done because he installed the system about a year ago so I did a routine maintenance on the system washed condenser cleaned out drain line checked running amps on compressor check the run capacitor check the fan. Everything is working to manufacturer specs. I advised the homeowner of that. The big thing is their ductwork is undersized for that system. Homeowner had a 4 ton before upstairs gets really hot. I did advise them to solve the issue we would need to replace the ductwork. Homeowner is not happy due to the fact, they said they feel like they were ripped off would like a manager to reach out to them and explain everything again to them and go over their options. I advise them on replacing of the ductwork. Also, what a membership would cost. Homeowner would like for someone to reach out to them most likely a manager.
Palm Harbor, FL 34685
Aaron K.
Aaron K. Checked in
Gave estimate to install ductless mini split system in sunroom. Client getting other estimates and needs to go over layout with GC. Client will let us know when ready to have installation done
Palm Harbor, FL 34683
Aaron K.
Aaron K. Checked in
Client received an email saying that there was an error code of E 37 which means heater is stuck on. Did a complete evaluation of system. Could not find any error messages on thermostat. Checked air handler in attic, checked to see if heater was coming on. Heater was not turning on at all. System is in cooling mode and getting an 18° temperature split between supply and return. All is operating OK and normal at this time.
Palm Harbor, FL 34683
Coronasrealtor@gmail.com
Coronasrealtor@gmail.com Checked in
Task Includes -Installation of new 3 Ton Base Carrier 14.3 SEER2 Heat Pump -Installation of new supply and return plenums -Installation of all new supply air ducting -Connecting to existing copper Lineset, control wire, and drain line -10 Year parts 1 year Mason Air warranty -All permits and inspections included -Free insulation blow in
Palm Harbor, FL 34684
Hunter B.
Hunter B. Checked in
Found condenser fan motor not starting with compressor. Motor failed. Provided replacement estimate, client not on site but will sign estimate and contact office for deposit as soon as able.
Palm Harbor, FL 34683
Aaron K.
Aaron K. Checked in
Client had another company come out to fix AC, however, client still wanted estimates on replacing system. Gave client estimates and he will review them and get back to us.
Palm Harbor, FL 34684
Hunter B.
Hunter B. Checked in
No, because customer was told that the machine was leaking upon arrival found no leak and machine was cooling properly. Let the customer know that if it stopped cooling correctly at all to give us a call so we can take care of it then.
Palm Harbor, FL 34685
Hunter B.
Hunter B. Checked in
Performed system maintenance. Found equipment operating slightly under charged. System has extremely long line set that goes underground approximately 60ft to home and then up into the attic. Needs approximately 2 lbs of 410a and recommended easy seal leak repair. Indoor equipment has no float safety switch present. This is installed in an effort keep any water damage from happening in the event the drain line gets clogged and over flows. This is a very common event. Return side of duct has been patched and repaired at some point, suggest to replace return of ductwork and seal supply plenum. Also provided option to replace the entire duct system.
Palm Harbor, FL 34683
Hunter B.
Hunter B. Checked in
Performed system maintenance. Found equipment operating slightly under charged. System has extremely long line set that goes underground approximately 60ft to home and then up into the attic. Needs approximately 2 lbs of 410a and recommended easy seal leak repair. Indoor equipment has no float safety switch present. This is installed in an effort keep any water damage from happening in the event the drain line gets clogged and over flows. This is a very common event. Return side of duct has been patched and repaired at some point, suggest to replace return of ductwork and seal supply plenum. Also provided option to replace the entire duct system.
Palm Harbor, FL 34683
Coronasrealtor@gmail.com
Coronasrealtor@gmail.com Checked in
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Palm Harbor, FL 34684
renfroejames00@gmail.com
renfroejames00@gmail.com Checked in
Gave quote for new system, duct, and insulation blow in
Palm Harbor, FL 34684
Hunter B.
Hunter B. Checked in
Came out for customers machine not cooling after getting out of the hospital upon arrival found machine was locked up outside and wasn’t operating correctly after changing a couple parts. The fuse started tripping on an electrical problem after that happened. I showed the customer the inside of the machine, the growth and the amount of problems that they were having. I recommended the customer, especially with her health problems that are happening that I don’t wanna just keep trying to piece the machine back together and risk that one of these nights it goes out and she has to deal with the heat. Got her scheduled for tomorrow morning for a full replacement on a 5 ton carrier unit.
Palm Harbor, FL 34684
Justin@masonairconditioning.com
Justin@masonairconditioning.com Checked in
Tstat needs replaced
Palm Harbor, FL 34684
Aaron K.
Aaron K. Checked in
Gave client options to replace 16 year-old AC system. Client chose the best option, installing 2 ton Daikin fit heat pump system tomorrow July 25.
Palm Harbor, FL 34684
Aaron K.
Aaron K. Checked in
Gave client estimate to replace carrier infinity system. Client needs to look over all estimates and will get back to us.
Palm Harbor, FL 34683
Hunter B.
Hunter B. Checked in
Diagnostic completed. On arrival client reports intermittent system operation and it not meeting temperature. Replaced batteries in thermostat and inspected air handler. Found condensate present in flood switch, temporarily bypassed and continued system check. Refrigerant levels within appropriate range. Found hermetic capacitor driving condenser fan motor well below is tolerance. Provided client with repair estimates, recommending enrollment in maintenance plan. Client accepted and repairs completed. Discussed available repair buyback options as well as discount programs for senior citizens and military service. Client requests estimates sent via email with todays invoice. Balance collected via cc. No further action necessary at this time.
Palm Harbor, FL 34683
Hunter B.
Hunter B. Checked in
Maintenance completed. On arrival client reports loud condenser operation. Inspected system and noted sound originating at aftermarket fan motor. System flooded in last year's storms, client purchased system restoration from third party but significant components appear to have been replaced outside high voltage contactor. Motor may fail. Performed full system maintenance, performing checks of all system components. Condenser coil rinsed and drain flushed. Found condensate trap turned to the side, effectively removing trap from line. Discussed necessity of maintaining condensate line and ensuring trap in correct orientation, advising that condensate overflows can lead to costly secondary repairs. Hermetic capacitor performing below it's rated tolerance and is showing signs of wear, replacement is recommended. Provided discount to part replacement with renewal of maintenance agreement. Client accepted recommendation. All services completed, balance collected via CC. No further act
Palm Harbor, FL 34683
Justin@masonairconditioning.com
Justin@masonairconditioning.com Checked in
Discovered the fuse in air handler was popped. That was replaced with a new fuse and the system was back up and running
Palm Harbor, FL 34685
Review
Great working with this team!
Mark - Palm Harbor, FL 34683
Review
Andrew did an excellent job
John - Palm Harbor, FL 34683
Review
Andrew did a great job very personable and knowledgeable
John - Palm Harbor, FL 34683
Review
Andrew was very informative. Did a good job.
John - Palm Harbor, FL 34683
Review
John was fantastic! I challenge the rest to be as good.
Marie - Palm Harbor, FL 34683
Review
Thank you for taking care of my problem with my heat so fast.
Arlene - Palm Harbor, FL 34684
Response from Mason Air Conditioning & Heating:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Needed Mason AC to come out and help trouble shoot why our system wouldn’t work after being off for a week during demo. The tech worked within my schedule needs and was friendly and knowledgeable through the whole process. Turned out to just have some loose wiring in the thermostat from our demo work and fixed and maintained the unit quickly. Happy customer!
Amanda - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We really appreciate you taking the time to share your feedback with us and the community.

Review
Mason Air was at my home same day when my AC went out in the Florida heat. They kept in contact with arrival times and showed up when scheduled. He was super knowledgeable and had everything up and running perfectly. He went over a lot of options for me to ensure my equipment would be taken care of now and in the future. So glad I called!
Liz - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
James from Mason Airconditioning came to our house today- on a Friday afternoon- after we called them this morning. He was extremely polite,kind and professional. He thoroughly checked our a/c and found the problem, gave us options and explained very well the facts. He was able to give an estimate right away, answered all our questions and was even able to put us on a schedule for Monday. We’re glad we found Mason Airconditioning! Thank you very much.
Mrs. B. - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.

Review
I was impressed with the speed and friendly professional service I received from the phone person and technician. She knew who I was the second called, explained the situation that a tenant of mine had, and 2 minutes after I hung up, I received a call from the technician saying he was there, problem solved with no charge, since unit was still under warranty.
Bill - Palm Harbor, FL 34684
Response from Mason Air Conditioning & Heating:

Your kind words mean a lot to us. Thanks for the positive feedback.

Review
Mike came out this morning for my pre summer tune up. He was great. Thorough, efficient, personable & explanatory. 5 stars for Mike!
Melissa - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We count ourselves lucky for customers like you and look forward to working with you again in the future!

Review
James took his time explaining what was going on with my system when I had no idea anything was wrong. He was very helpful & thorough.
Melissa - Palm Harbor, FL 34683
Response from Mason Air Conditioning & Heating:

We strive for FIVE (5-star reviews, that is!). Thank you for allowing us to serve you.

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